Safe, efficient, offline results
We are committed to providing the safest, most secure and efficient methods of delivering reports and other important information to our customers. We have already replaced the paper envelopes previously used to deliver reports with new, safer, security sealed plastic wallets.
The new wallets remove any potential issues with lost or damaged envelopes due to weather conditions, minimise potential contamination due to sample spillage and reduce the amount of paper being used for reports. This is on top of the obvious security benefits that are so important when transporting such sensitive material.
These wallets are for the provision of results only, not for specimens of any description. If you need to send a specimen for testing, please do so in the usual way - see Test FAQs.
To help make the process of returning wallets as smooth as possible, we ask that all our GP customers return the empty wallets on a daily basis via St Thomas’ blood sample couriers. By ensuring all wallets are returned as promptly as possible, you will be helping improve the efficiency of the service we are able to deliver to our customers.
If you have any questions please contact our Central Specimen Receptions or Customer Service department.