Viapath strives to maintain and develop a high quality, flexible workforce that is committed, engaged, trained and supported to provide the highest level of service to our users in accordance with relevant good professional guidance. Through recruitment, induction and training, employees will be made familiar with this policy and relevant content and procedures of the management system. Viapath’s commitment to quality commences at the point of initial contact with potential staff through a Quality statement in every job description.
Each employee holds a personal responsibility for the quality of the work that they perform.
Competency assessment and appraisal is used to ensure ongoing capability and identify individual personal development.
Managers and supervisors provide effective leadership and create a culture and working environment that allows operational performance and change management to be achieved by employees who are empowered to make suggestions and take decisions.