Pioneers in Pathology
Viapath's 2016 Quality account is here, and highlights its progress and achievements in 2016 and sets out the Quality objectives for 2017.
Improving Patients’ Lives
Viapath proudly presents its 2015 Quality Account which gives an insight into how Viapath delivers high quality services.
"Quality is not just about today, but how we adapt to new scientific advances for the benefits of tomorrow’s patients"
This is now the second year we have shared our Quality Account publicly as a demonstration of our commitment to quality and transparency. The national context to the publication of this Quality Account is the reaffirmation of the need to put patient quality at the centre of all NHS services in the light of the publication of the report of the Public Inquiry into the Mid Staffordshire NHS Foundation Trust chaired by Robert Francis QC. This was followed by the report of the Pathology Quality Assurance Review chaired by Dr Ian Barnes after an incident at Sherwood Forest Hospitals where problems with Pathology quality assurance negatively impacted on a number of cancer patients. Viapath shares Dr Barnes’ commitment to a ‘relentless focus on improvement, which champions the patient as a user and operates in a reflective and open manner, so that it can improve not only its own performance, but share its learning to benefit the rest of the NHS.’
In 2013, we undertook several major service reviews, assessing the fundamental quality of service and our customer offering, all of our sites had unannounced inspections by the Care Quality Commission and passed with flying colours, and audits with and by our customers resulted in some real improvements in a number of areas including reduced waiting times for Phlebotomy and faster test results for A&E. We also strengthened our assurance framework in establishing an organisation-wide Governance Risk and Quality Committee.